Business Administration Course Descriptions

ANTALYA INTERNATIONAL UNIVERSITY

BUSINESS ADMINISTRATION

COURSE DESCRIPTIONS

 

 CORE COURSES

 

  • ECON101 - Principles of Microeconomics

With the objective of forming an introduction to microeconomics, this course covers the core topic of economic analysis: how individual households and firms make their decisions in allocating scarce resources for consumption and production. The course will acquaint the students with the notions of demand and supply, rational decision making, resource allocation, markets as allocation and coordination mechanisms, externality, and competition.

Credit(s)      : 4 ECTS :7

  • ECON 102 - Principle of Macroeconomics

Macroeconomics is the study of the structure, functioning and performance of an entire economy. The course will cover the central tools of modern macroeconomic theory and economic policy. It will, in particular, introduce the aggregate indicators of economic performance, such as the gross domestic product (GDP), aggregate demand and supply, money and monetary policy, price indexes, inflation and unemployment, savings, investment, interest rates, exchange rates,  economic growth, and international monetary relations.

Credit(s)       : 4 ECTS :7

  • BUSI 102 - Introduction to Management

 The purpose of this course is to introduce business principles and concepts. This course will cover the topics of general business and entrepreneurship in today’s business climate. This course will provide a survey of the functions of business including accounting, finance, marketing, human resources, and operations management. This course will introduce the forms of organization, types of business ownership, and the role of business in contemporary society. The students will be introduced to issues related to ethics and social responsibility. Students will learn the fundamentals of management.

Credit(s)       : 3  ECTS :6

  • BUSI 111 - Information Technologies

This course provides a broad introduction to the many elements that comprise an information system and briefly explores the underlying information technologies and their impact on business organizations. Emphasis is placed on managers' information needs, the various kinds of support necessary for decision-making, and the functional and strategic implications of information systems for organizations. Through the use of cases, course participants will be expected to demonstrate an awareness of current developments and the ability to identify dominant issues and possible solutions arising from the adoption of new technologies.

Credit(s)       : 3  ECTS :6

  • MATH 111 - Calculus for Social Sciences I

Functions, properties and their graphs. Trigonometric functions. Exponential functions, inverse function and logarithms, geometric series, compound interest, exponential growth and decay. The tangent of a curve, The Limit of a function, One sided limits, limits at infinity, continuity. Derivatives and rates of change. The product and quotient rules, Derivatives of trigonometric functions, The chain rule, implicit differentiation, derivatives of logarithmic functions. The mean value theorem. Fundamental theorem of calculus. Indeterminate forms and L’Hospital’s rule. Optimization problems.

Credit(s)       : 4  ECTS :7

  • MATH 112 - Calculus for Social Sciences II

Area and distance, definite integral. The fundamental theorem of calculus, indefinite integral. Substitution rule, integration by parts. Integration of rational functions by partial fraction, trigonometric functions. Trigonometric substitution. Area between curves. Volumes. Improper integral. Differential equations (separable and first-order linear equations). Three-dimensional coordinate systems, functions of several variables, partial derivatives. Free extreme and method of Lagrange multipliers. Double integrals.

Prerequisite: MATH 111

Credit(s)       : 4  ECTS :7

  • BUSI 202 - Ethics & Management

 This course aims to give the students an understanding of ethical theory and the ability to critically analyze moral dilemmas associated with doing business in the modern world. The course will emphasize the position of the manager as a decision-maker in facing ethical dilemmas. The students will gain an understanding of ethical concepts and the perspectives related to resolving and preventing such problems. Topics include ethical theories, justice, social responsibility, and professional ethics.

Credit(s)       : 3  ECTS :5

  • BUSI 203 Business Communication

This course is about written, spoken and interpersonal communication. While the focus is a business setting, much of what is

learned and discussed in this class may apply to your personal life. This course is writing intensive. Expect to be writing continuously throughout the semester with a new writing sample due each week. The writing samples are short, applicable means of communicating.

In an effort to encourage writing, students may submit papers as many times as they want. This course provides an opportunity to practice your public speaking. There are several opportunities to join in group discussion. Students will speak formally on at least two occasions as well as participate in group panels. This course introduces the topic of interpersonal communication, specifically listening, assertion and conflict management.

Prerequisite: ENG 101

Credit(s)       : 3  ECTS :5

  • BUSI 204 Social Entrepreneurship

Social entrepreneurship is a rapidly developing and changing business field in which business and nonprofit leaders design, grow, and lead mission-driven enterprises. As the traditional lines blur between nonprofit enterprises, government, and business, it is critical that business students understand the opportunities and challenges in this new landscape. Through guest speakers, case discussion, lecture, and student presentations this course will explore this emerging field. Students will be expected to develop a business plan for a social enterprise. Because the field of social entrepreneurship is interdisciplinary and in its infancy, the course will be introductory in nature and will draw heavily from cases, speaker experience, and student inquiry.

Credits: 3 ECTS: 5

  • BUSI 205 Managerial Skills Development

Many companies bestow a management title on key talent and expect appropriate behavior to follow. That is not the most effective way to develop future business leaders. Managerial Skills is a course that focuses primarily on the practical aspects of managing. This course is highly interactive and, while based on solid research, it stresses a hands-on approach to improving your management skills.

Credit(s)       : 3  ECTS :5

  • BUSI 206 Crowdfunding

This course focuses on examining crowdfunding and how this movement has changed the way that innovators can get their work to the public. By both examining and participating in this movement, students will explore various aspects of crowdfunding and how it is shaping industries such as game development, film production, social enterprises, and technology creation. Students will learn how to research, plan, write and launch a successful crowdfunding campaign in order to raise money to start a new business and test the market demand for their products and services before entering the marketplace.

Credits: 3 ECTS: 5

  • BUSI 207 Innovative Business Modelling

Individuals have begun to feel the need for entrepreneurship in the globalized and hence competitive business environment. Business modelling and its innovative versions have become an essential competency for entrepreneurial success. The purpose of this course is to develop the set of entrepreneurial skills needed to brainstorm a business idea, decide how to make money and organize the modelling for startups. They will learn to develop a competitive business plan. Tools and techniques include brainstorming, business model canvas, Javelin Experiment Board, pitching. 

Credits: 3 ECTS: 5

  • MATH 204 - Statistics for Social Sciences

Introduction to statistics with special emphasis on the utilization of statistical methods in social sciences: Organization of data, measures of center and variability. Basic probability concepts. Discrete and continuous random variables and their distributions. Inferences about the mean. Applications using statistical computer programs.

Credit(s)       : 3  ECTS :5

  • BUSI 211 - Financial Accounting

 This course introduces the student to the basics of financial accounting. Financial accounting is about recording and reporting financial information about a business’ or organization’s performance. This course provides an understanding of the concepts, principles and conventions of financial accounting. It provides students with the tools they need to perform an interpretation and assessment of financial statements for decision making. This course examines the major sections of the financial statements including cash, receivables, inventory, working capital, equipment, long-term assets, depreciation, short-term debt, long-term debt and equity. Topics include financial position, operating results, and cash flows. Students will become familiar with the rationale behind accounting.

Credit(s)       : 3  ECTS :5

  • BUSI 212 - Managerial Accounting

 This course provides a general introduction to the concepts, challenges, and methods related to managerial accounting. Managerial accounting predominately addresses the question of how business entities use information to measure and control resources employed in producing goods and providing services. In this course you will become acquainted with some of the principles, concepts, and methods of internal reporting used in planning, control and decision making. Fundamental aspects of cost behavior, analysis, and control will also be addressed.

Prerequisite  : BUSI 211

Credit(s)       :  3 ECTS :5

  • BUSI 221 - Introduction to Corporate Finance

 This course introduces corporate finance to students. It provides students with analytic tools to identify, analyze and solve problems related to financial matters. Students will learn to make sound investment and financing decisions. Topics include the time-value of money, security valuation, and capital budgeting. Students will understand the risk, return, diversification and the risk-reward trade-off. Students will understand the cost of capital, financial leverage and capital structure.

Credit(s)       :  3 ECTS :5

  • BUSI 231 - Introduction to Marketing

This course serves to introduce business students to the system by which products and services are matched with existing and evolving consumer needs. From a strategic planning perspective, the course focuses upon the major concepts and techniques necessary to identify and assess profitable business opportunities for large and small organizations. The case method of study is employed for the purpose of developing the student's analytical skills when dealing with change as it occurs in a marketing context.

Credit(s)       :  3 ECTS :5

  • BUSI 251 - Introduction to Linear Algebra

 This course provides an introduction to linear algebra. Topics include matrix algebra, gauss elimination, determinants, vector spaces, linear transformations, and orthogonality.

Credit(s)       : 3  ECTS :5

  • BUSI 252 - Introduction to Management Science

 This course provides an introduction to management science. It features the use of quantitative analysis for analytic decision making. Topics include concepts on optimization (using linear programming modeling and solutions), decision analysis, simulation, and queuing models. Modeling and application of methods will be covered for production, marketing, finance, and accounting. Problems addressed include capital budgeting optimal sales allocation, scheduling and distribution.

Prerequisite  : BUSI 251

Credit(s)       :   3 ECTS :5

  • BUSI 261 - Organizational Behavior I

The objective of this course is to provide a conceptual and empirical understanding of the structure and function of human behaviour in organizations. Students will study the behavioural influences which affect productivity, organizational effectiveness and efficiency. Topics to be discussed include perception, job and organizational design, decision-making and leadership. Individual and group exercises and the analysis of case material will be used to enhance a practical understanding of theoretical concepts. Particular emphasis is placed on an individual perspective and the manner in which each individual relates to his/her environment. The course provides an introduction to individual, group, and organization-level organizational behaviour.

Prerequisite  : BUSI 102

Credit(s)       :  3 ECTS :5

  • BUSI 262 - Organizational Behavior II

 This course is the continuation of BUSI 261 Organizational Behaviour I. Here the emphasis will be on  group work and conflict management.

Prerequisite  : BUSI 261

Credit(s)       : 3  ECTS :5

  • BUSI 301 - Public Speaking / Business Presentations

This course teaches students to speak in public and to perform business presentations. This course covers basic concepts of personal communication skills. Projects of interpersonal communication, small group communication, extemporaneous speaking, listening and analysis of communication arenas. Basic concepts and invention, preparation, organization, presentation, and criticism of messages for audiences. Workshops will emphasize effective presentations for the business community and students will be required to make use of accessible modern technological innovations. Projects emphasize audience analysis and attitude change.

Credit(s)       :  3 ECTS :5

  • BUSI 302 - International Business

 This course enables students to understand the political, legal, sociological, economic, technological and legal differences between nations that influence the way that business is conducted in foreign nations. Topics include globalization and patterns of trade. This course will look at international firms, their strategies and organizational designs, strategies for entering foreign markets. Also examined are the cultural and ethical issues of international business. This course will discuss current events and how they impact business in the international context.

Prerequisite  : BUSI 231

Credit(s)       :  3 ECTS :5

  • BUSI 304 - Business Research Methods

 The course focuses on the analysis of business problems and the use of scientific research as a problem-solving tool. This encompasses the understanding and application of appropriate research designs, research statistics, data analyses, and report writing and presentation. Topics include issues related to data collection, measurement, sampling, analysis and presentation of findings. Students will be able to identify good studies and make use of research findings.

Credit(s)       : 3  ECTS :5

  • BUSI 306 - Business Law

The purpose of this course is to acquaint the students to the legal environment of business. After an introduction to basic legal concepts and a short overview of the Turkish legal system, the emphasis will be on law of obligations and commercial law. An ancillary aim of the course is to familiarize the students with legal analysis and terminology, with a view to accustoming them to conducting international business contract negotiations. Students will be introduced to the rules and regulations governing merchants and commercial enterprises.

Credit(s)       : 3  ECTS :5

  • BUSI 341 - Operations Management

 Operations management is about the use of managerial methods to transform resouces such as raw material, labour, equipment, and facilities into finished products or services. Students will understand the essential nature of operations management in creating value and achieving competitive advantage. This course is about planning, leading, organizing, operating, improving and controlling productive processes for efficiency, effectiveness and quality. Topics include decision making, product design, process planning, facility layout, inventory models, capacity planning, performance measurement and scheduling. Students will be introduced to key performance measures including productivity, flexibility, quality and response time. Students will become familiar with the analytic tools used to solve operations management problems.

Prerequisite  : MATH 204

Credit(s)       :  3 ECTS :5

 

  • BUSI 361 - Human Resources Management

This course examines the role of the human resource professional as a strategic partner in managing today’s organizations. Key functions such as recruitment, selection, development, appraisal, retention, compensation, and labor relations are examined. Implications of legal and global environments are appraised and current issues such as diversity training and rising benefit costs are analyzed. Best practices of employers of choice are considered.

Prerequisite  : BUSI 261

Credit(s)       :  3 ECTS :5

  • BUSI 481 & BUSI 482 - Strategic Management I & II

 This course provides students with an understanding of the sources of competitive advantage that lead to long-term superior performance. This course introduces theoretical concepts and frameworks that are useful for analyzing the external and internal environments of the firm and in formulating business strategy. Students will learn about Mission, goals, strategy formulation, strategy implementation and strategy evaluation. Students will learn to conduct strategic analyses including Industry analysis, analysis of the competitive environment, key success factors, strategic scenario analysis, SWOT analysis. Strategic issues are examined from the perspective of a chief executive or general manager or board of directors. Topics include strategic thinking, competitive advantage, vertical and horizontal integration, and planning horizon.

Prerequisite  : BUSI 102, BUSI 211, BUSI 231, BUSI 221

Credit(s)       : 3  ECTS :6

 

 ELECTIVE COURSES

  • BUSI 201 - Project Management

 Organizations recognize the imperative need for project management to institute change in the competitive and dynamic environment in which they operate. Effective project management has become an essential competency for organizational success. The purpose of this course is to develop the core set of technical and managerial skills needed to select, plan, organize, lead, and control projects. The students will learn about projects from the perspective of the project manager and project management team. They will learn to organize, plan, implement and control projects to achieve schedule, budget and performance objectives. Tools and techniques include work breakdown structures, CPM/Pert diagrams, critical path analysis, smoothing/levelling projects, crashing projects, risk analysis, resource allocation, and project estimation.

Credit(s)       : 3  ECTS :5

  • BUSI 232 - Marketing Communications

This course studies the use of promotional tools by business as well as their creation and management. The course provides an integrative approach to the study of the promotion mix, including advertising, publicity, personal selling, and sales promotion. Topics include an evaluation of the role of promotion in marketing and the economy; the formulation and analysis of promotional goals; planning, organizing, and controlling the promotion function; creative planning; and budgeting and media selection. Develops an appreciation and understanding of the individual elements of the marketing communications mix: advertising, direct marketing, sales promotion and public relations. Further, how these may be managed as an integrated programme to implement and support the brand, product or service strategy.

Prerequisite  : BUSI 231

Credit(s)       : 3  ECTS :5

  • BUSI 234 - Consumer Behavior

 This course explores consumer behavior from determining consumer needs and wants, the process by which they are satisfied, and the environment in which the behavior occurs. The objectives of the course are to introduce the student to concepts developed in psychology, economics, and sociology and their relationship to consumer behavior, to involve the student directly in the study and analysis of consumer behavior, and to develop in students the ability to translate what can be learned into marketing action implications.

The goals are to provide conceptual understanding of consumer behavior, provide experience in applying consumer behavior concepts to marketing strategy and social policy decision-making through case analysis, and develop experiential capability in using consumer research. This course covers major influences on the consumption process, including psychological, situational, and socio-cultural factors. Specific topics include perception, attitudes, values, consumer decision-making, and customer satisfaction, among others. The marketing implications of understanding the consumer are emphasized, but social factors are also considered. This course introduces the student to the various facets of consumer behavior, including the decision making process, problems, needs and goals, the consumer’s search for information, and the evaluation of the purchase decision.

Prerequisite  : BUSI 231

Credit(s)       :  3 ECTS :5

  • BUSI 271 - Data Base Management Systems

 This course introduces database systems. It teaches the principles, design, implementation and application of database management systems. It introduces the skills associated with database planning, analysis, design, implementation and maintenance. This course also discusses data modelling, database design, data definitions and data manipulation. Students will be able to describe databases, their characteristics their functions, the advantages that they confer on an organization and their disadvantages. This course teaches the use of databases to support organizational goals and objectives. Students will learn to use MicroSoft Access and the sequential query language (SQL).

Prerequisite  : BUSI 111

Credit(s)       : 3  ECTS :5

  • BUSI 308 - Case Study Analysis

Students will learn to apply their problem solving and decision making skills in ambiguous situations. Students will learn to take a holistic approach to business situations. Students will learn to extract information from data, identify and contextualize management problems, apply management theory, and propose solutions to multi-dimensional problems. Students will be expected to apply teamwork, time management, communications and presentation skills. Students will learn to synthesize their knowledge to create meaning in chaotic situations.

Prerequisite  : BUSI 221, BUSI 231, BUSI 341

Credit(s)       : 3  ECTS :5

  • BUSI 311 Financial Statements Analysis

The course provides both a framework for and the tools necessary to analyze financial statements. At the conceptual level, it emphasizes that preparers and users of financial statements have different objectives and incentives. At the same time, the course is applied and stresses the use of actual financial statements.

Prerequisite: BUSI 211, BUSI 221

Credits: 3 ECTS: 5

  • BUSI 321 - Behavioral Finance

 This course provides an understanding of the psychological factors that influence the behavior of investors. It attempts to explain how and why emotions and cognitive features influence investors and the financial decision making process. Topics include behavioral frames, biases and heuristics. This course studies the impact of those phenomenon on markets, investors, and corporate decision making. Specific applications include limits to arbitrage, persistent decision-making biases, investor behavior, and agency problems.

Prerequisite  : BUSI 211, BUSI 221

Credit(s)       :  3 ECTS :5

  • BUSI 322 - Investment Strategies and Financial Markets

 This course will help the student attain an understanding of investment strategies. Students will learn about portfolio management, techniques associated with risk management, speculation. The investment characteristics of classes of investments are examined. The mechanics of securities markets will be discussed and explained. Students learn to evaluate securities for inclusion in a portfolio. This course has both theoretical and practical components. Topics covered include the efficient market hypothesis, diversification, equity premium, expense and transaction costs, bonds, life cycle investing, market timing, active and passive investing, balancing sector, and arbitrage.

Prerequisite  : BUSI 211, BUSI 221

Credit(s)       :  3 ECTS :5

  • BUSI 324 - Venture Capital and Private Equity

 This course focuses on private equity finance. This course examines venture capital and private equity from the perspective of the venture capitalist. Topics include business assessment and valuation, negotiation strategies and exit strategy. In this course the focus is on making deals. The focus is on start-up companies in growth markets and mid-sized ventures grow and restructure. This course discusses the organization and financing of start-ups, structuring buyout transactions, exist strategies, legal organization of investment funds.

Prerequisite  : BUSI 211, BUSI 221

Credit(s)       : 3  ECTS :5

  • BUSI 326 International Finance

The course has three main objectives. First, understand BOP (Balance of Payments), FX regime, international Monetary System (IMS). Second, the basic theory in FX determination and dynamics. Third, understand how corporate and economic agent hedge and manage risk in uncertainty.

Prerequisite  : BUSI 221, ECON 102

Credit(s)       : 3  ECTS :5

  • BUSI 331 - Marketing Research

Students develop an understanding of the theories and techniques of planning, conducting, analyzing and presenting market studies. The fundamental concepts and stages of marketing research provided within an overall structural framework, including: how to integrate stages, carry out research in a scientific manner, survey research and questionnaire design, scientific marketing research design and planning; data collection; basic statistical tools for analysis; and report writing and communication of research results. Students will learn to read and analyse research reports, apply research skills.

Prerequisite  : BUSI 231, MATH 204

Credit(s)       :  3 ECTS :5

  • BUSI 332 - Marketing Strategy

The focus of this course is strategic marketing analysis and marketing planning. Students will learn the components and construction of a strategic marketing plan, and they will gain considerable experience in the analysis of complex marketing decisions. In addition, this course examines the major trends in marketing including the integration of marketing communications, radical changes in the selling function and sales force, customer relationship management, the impact of e-commerce, and the broadening role of marketing throughout organizations.

Prerequisite  : BUSI 231, BUSI 331

Credit(s)       : 3  ECTS :5

  • BUSI 333: Export Marketing & Foreign Trade Decisions

This course examines the issues related to the export marketing of products and services in an international context. Students will explore the challenges companies face trying to implement the export marketing concepts in foreign countries. Emphasis will be placed upon the development and implementation of policy and strategy for a firm’s resources to meet the international marketing objectives. The export marketing issues related to a country or a geographic location will also be examined.

Prerequisite  : BUSI 231

Credit(s)       :  3 ECTS :5

  • BUSI 334 Services Marketing

This course supplements the conventional view of marketing management by introducing a service marketing perspective with which students can better understand the specific issues and challenges associated with the marketing of services which dominates today’s business world more than ever.

Prerequisite: BUSI 231

Credits: 3 ECTS: 5

  • BUSI 335 Customer Relationship Management

Understanding the importance of building and sustaining relationships with customers. Enhancing customer loyalty. Analyzing customer value and profitability. Developing customer relationship management (CRM) strategies and tactics. The economic and strategic value of CRM. Integration of CRM into company philosophy and systems. Major types of CRM programs. Managing the CRM process. Implementing CRM systems and evaluating their success.

Prerequisite: BUSI 231

Credits: 3 ECTS:5

  • BUSI 343 - Supply Chain Management

 Supply chain management is the flow of all materials that contribute to a final product. This course addresses the practices and principles of supply chain management (SCM) including materials and logistics management. This course discusses the strategic, tactical and operational issues related to SCM. Topics covered include procurement, supply chain coordination and integration, facility planning, capacity planning, inventory management, order processing, outsourcing, and supply chain risk management.

Prerequisite  : BUSI 252, MATH 204

Credit(s)       :  3 ECTS :5

  • BUSI 351 - Business Process Design

 This course introduces business process management. The focus of this course is on the mapping and design of business processes. Students will learn to identify, design and improve business processes. This course will introduce different types of systems. Students will learn to design business processes from the business activity, process workflow, knowledge and social perspective. Students will become familiar with techniques for modelling an organization, identifying the process architecture, business rules, and functions within processes.

Credit(s)       :  3 ECTS :5

  • BUSI 401 Advanced Research Methods

Drawing on case studies, “how to” materials, and writings from a variety of disciplines, this course is designed to help guide students in how to think about, negotiate, and “do” methods in their research. We will focus on the theory, logic, and practice of fieldwork, specific methodological and ethical issues associated with studying people at first-hand.

Prerequisite: BUSI 304

Credits: 3 ECTS: 5

  • BUSI 402 - Entrepreneurship

 Entrepreneurship is about identifying and assessing business opportunities and developing them into business opportunities. This course focuses on the skills required for planning and developing entrepreneurial ventures. These include evaluating markets, developing business models, budgeting, and financing a business. Students will learn to develop a competitive business strategy and a business plan.

Prerequisite  : BUSI 102

Credit(s)       : 3  ECTS :6

  • BUSI 421 Advanced Corporate Finance

This course will focus on theoretical issues which arise in modern corporate finance. The major theme of the course will be the firm's capital structure and payout decision. In the last part of the course we will learn about real options and apply this to study the optimal policy of a firm raising capital to finance risky investment.

Prerequisite: BUSI 211, BUSI 221

Credits: 3 ECTS: 5

  • BUSI 422 - Financial and Economic Time Series

 This course explores forecasting methods using financial and economic time-series data. The data is used to build models to predict interest rates, stock returns, economic growth etc. Forecasting techniques include the Box Jenkins (ARIMA) method, time series regression, and time dependent volatility models. Also discussed are techniques for evaluating forecasts.

Prerequisite  : MATH 204

Credit(s)       : 3  ECTS :6

  • BUSI 423 Bond Market Analysis

In this course the following topics will be discussed: international bond market, foreign bonds and euro bonds, credit appraisal, Euro Bond Market Structure and Applications, International Bond Market Index, International Capital Markets.

Prerequisite: BUSI 211, BUSI 221

Credits: 3 ECTS: 5

  • BUSI 431 Brand Management

The course builds on existing communications and consumer behaviour models in order to explore many of the issues facing a modern day brand manager. Topics: evaluation of brands, brands and their relationships with consumers, how to create brand equity and the tools required to manage equity over time.

Prerequisite: BUSI 231

Credits: 3 ECTS: 5

  • BUSI 441 - Inventory Management

 This course teaches inventory management and optimization. Students will learn inventory management processes and best practices. The relationship between inventory management, service level and profitability will be explored. Students will learn about inventory control models, lot sizing, and performance metrics. Topics covered include inventory fundamentals, vocabulary, economic order quantity, just-in-time inventory, independent demand ordering systems, tracking, shipping and storing materials. Students will learn to analyze and control inventory.

Prerequisite  : BUSI 341

Credit(s)       :3   ECTS :6

  • BUSI 442 -  Quality Management

 This course will provide students with an understanding of the principles, concepts, processes, tools and activities associated with total quality management. This course provides students with an understanding of how to organise, coordinate and manage quality systems. Topics covered include planning for quality, assuring quality, quality control, tools for process quality, improving quality, tools for product quality, quality audits, quality problem solving, quality management systems, six sigma approach, documenting quality management systems, benchmarking. Students will come to view quality as the result of systematic processes. “Quality is planned; not inspected.” The quality paradigm will be examined through the thinking of quality gurus like Deming, Juran, Feigenbaum, Crosby, Ishikawa and Imai.

Prerequisite  : BUSI 341, MATH 204

Credit(s)       : 3  ECTS :6

  • BUSI 443 - Service Operations Management

 This course introduces the students to the management of service operations (e.g., banking, transportation, government and tourism). Students will learn about service strategy, planning and designing the service system, service quality, service process improvement, managing the service systems, managing capacity and demand, and managing the service supply chain. Topics covered include waiting line management, multiple site performance evaluation, and managing service encounter.

Prerequisite  : BUSI 341

Credit(s)       : 3  ECTS :6

  • BUSI 461 - Organizational Development and Change

 Organizational Development (OD) is a conscious, planned process of developing an organization’s capabilities so that it can attain and sustain an optimum level of performance as measured by efficiency, effectiveness, and health. Through the process of OD, we attempt to bring about successful change efforts in individual employees, groups and teams, inter-groups, and organizations as well.

Organizational change has become a fact of life in our dynamic business environment. This course examines the challenges associated with getting people to change their behaviour and their working practices. Often change efforts do not take hold or persist. This course will teach students how to manage change in order to decrease costs, improve efficiency, increase profitability and build competitive advantage. Students will come to understand how change affects individuals, teams and organizations, how leadership styles influence the change process. Students will understand the models of change management.

Prerequisite  : BUSI 262, BUSI 341

Credit(s)       : 3  ECTS :6

  • BUSI 462 - Conflict Resolution

This course teaches participants how to manage emotions during conflict while working collaboratively toward a win/win resolution. Participants will complete a conflict style assessment, learn the five styles of conflict, and identify their dominant style. This course introduces positive conflict management processes, including active listening and communication skills, principled negotiation, mediation, arbitration, victim and criminal-offender mediation, and nonviolent direct action. Activities and exercises will help you develop your own conflict management skills.

Prerequisite  : BUSI 262

Credit(s)       : 3  ECTS :6

  • BUSI 463 - Training and Development

This course provides an overview of the design and development of training programs in organizations. Students will learn to analyze the needs of organizations and employees, the methods and techniques associated with training and development, how to write training objectives, how to design training interventions, and how to evaluate training programs. Students will learn about training methodologies, techniques and aids. Students will understand the contribution that training makes to the competitive advantage enjoyed by organizations. 

Prerequisite  : BUSI 361

Credit(s)       : 3  ECTS :6

  • BUSI 472 - Decision Support Systems

 This course provides students with an understanding off the use of information to support the decision-making process. The course examines the design and implementation of effective decision support systems (DSS), the factors leading to effective computerized support for decision and the types of tasks that lend themselves to computerized support. Topics covered include data modelling, data management and data mining. Computational tools include simulation, optimization, statistical and non-statistical computation models. Types of systems examined include knowledge-based systems, neural networks, expert systems, and web-based systems.

Prerequisite  : BUSI 475

Credit(s)       : 3  ECTS :6

  • BUSI 473 - Systems Analysis and Design

 This course introduces the students to the methodologies for the analysis, design, and development of an information system. Topics covered include the systems development life cycle, the role of the systems analyst, organizations as information systems, systems selection, definitions of systems requirements, feasibility analysis, system design, and system architecture. Students will develop skills in logical system specification, fact-finding techniques, cost-benefit analysis, modelling of new and existing systems, documentation, and system security.

Prerequisite  : BUSI 351

Credit(s)       : 3  ECTS :6

  • BUSI 474 - Electronic Commerce

 This course examines the technologies, and concepts behind electronic commerce (e-commerce). E-commerce occurs when consumers or businesses use internet based applications (including personal computers and cell phones) to purchase goods or services online. This course discusses issues related to the technology, logistics, marketing, payment systems, security, privacy, authentication, encryption, web design, and usability. Current practices and opportunities are also described.

Prerequisite  : BUSI 475

Credit(s)       :  3 ECTS :6

  • BUSI 475 - Management Information Systems

 This course is about the management and use of information systems in organizations. It discusses how information systems can be used to improve organizational performance. Students will learn to assess the opportunities and problems associated with the use of information systems in business. Students will learn how information technologies can transform industries. This course will examine the relationships between information technology, organizational strategy, organizational structure, management policies and processes. The use, design and evaluation of information systems will be explored.

Prerequisite  : BUSI 102

Credit(s)       : 3  ECTS :6

  • BUSI 484 - Leadership and Management

 Good leaders have always been expected to be able to solve new problems, capitalize on new opportunities and navigate through the ever-changing landscape of business. Leadership is a complex process by which the leader influences others to perform and achieve. The leadership attributes – belief, values, ethics, character, knowledge, and skills – are all traits, which can be learned. This course provides the basis for understanding what leadership is and what leaders do to be successful. This course will actively engage students in the acquisition of information about historical and contemporary theories, concepts, and issues associated with leadership. An interdisciplinary course designed to introduce the student to the tasks, strategies, and skills of effective leadership. Course activities will move the student from theory to the practical processes of leadership.

This course will also emphasize team building. Teambuilding, teamwork, and team leading draws information from a wide variety of disciplines to introduce students to the ever important topic of teaming. Topics include problem solving, meeting skills, and decision making. Students will learn techniques for creating cohesive groups, active listening, giving and receiving feedback, and criticism.

Prerequisite  : BUSI 102

Credit(s)       : 3  ECTS :6